The Waiting Room

    Help Us Help You Find the Right Therapist

    Have questions? Not sure which therapist fits your story? Reach out — we'll help you choose someone who truly understands what you're carrying.

    Phone

    (647) 325-3136

    Mon-Fri: 9am-8pm, Sat-Sun: 10am-6pm

    Email

    info@thewaitingroom.ca

    We respond within 24 hours

    Location

    55 Albert St Suite 100
    Markham, ON L3P 2T5

    Online services available province-wide

    Crisis Resources

    Emergency: 911
    Immediate danger or medical emergency
    Crisis Line: 988
    24/7 suicide & crisis lifeline
    Distress Centres: 211
    24/7 mental health support

    Office Hours

    Monday - Friday9:00 AM - 8:00 PM
    Saturday10:00 AM - 6:00 PM
    Sunday10:00 AM - 6:00 PM
    Crisis support available 24/7

    Send us a Message

    Fill out the form below and we'll get back to you as soon as possible.

    Please note: This form is not for crisis situations. If you're experiencing a mental health emergency, please call 911 or 988 (Suicide Crisis Helpline).

    Frequently Asked Questions

    How quickly do you respond to inquiries?

    We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call our main number.

    Do you offer in-person appointments?

    Currently, all our services are delivered online for the safety and convenience of our clients across Ontario.

    What if I need immediate help?

    For crisis situations, call 911 or the Suicide Crisis Helpline at 988.